Juan Claudio Gonzalez grew up in South Florida but has lived in Bogota, Colombia, Toronto, London, Denver, New Orleans and New Jersey. He graduated from Loyola University with a Dual Business Major and a Minor in International Business. After becoming a specialist in developing new markets around the world in his previous industry he decided to start his own company in 2004 and currently is part owner in three separate companies that have markets throughout South America, Central America, North America and the Caribbean.
Juan Claudio is actively involved in over 30 different business organizations. Over two years ago he started a special organization available only to business owners whose main focus is the luxury hotel, yacht and residence market.
1. Please describe for our Satin Wellness High Net Worth Clients the foundation thatBest Rest is built upon?
We are founded on guaranteeing the most unique and luxurious sleeping experience to our clients. The perfect synergy between green and eco-friendly meets comfort and therapy all while incorporating every personalized luxury a client could ever ask for.
2. Please offer information to our Clients on your background and experience regarding the sale of Mattresses?
I have been involved in the industry for close to four years but I have been a successful entrepreneur for over 15 years. My business partner has been in the industry for over a decade and our sister companies have been around for several generations. With the strength of our group we can offer the most advanced technology available in our industry.
3. Share with our Clients a challenging Client you’ve worked with, how you helped and the end result?
We deal with many challenging clients but luckily our product achieves to satisfy even the most discerning clients. We offer our clients a comfort guarantee which allows a client to change the firmness level for a nominal fee. In only one case did we have a client request an even softer option. Since we did not have one available we contracted an affiliate company to produce a mattress pad which would add an extra layer of cushion. Our client was ecstatic with our level of service and how we went above and beyond the level of service they are accustomed to.
4. Please tell us some questions a Client should ask when looking for help purchasing a Mattress?
What specifically is my mattress made of? Are there any toxins and chemicals in this mattress? If they use latex what else is in the composition of the nucleus? What certifications do they have and who issued them? What are the fine print points for the guarantee? Is it a hybrid and specifically what is each section made with? What is the average life span of this mattress based on current ownership? What happens if the manufacturer does not want to uphold the warranty? Where is this mattress made? Do the materials cause heat, smell, off-gassing, etc.? Does that go away? When? .
5. Describe what separates Best Rest from others in your space?
The mattress industry in the US has taken several steps backward due to costs, inefficiencies etc., while Best Rest is coming into the market with technologies and attributes never seen before. We offer the only option in the market to incorporate natural materials, 100% oeko-tex certifications, comfort and support, bedbug and dust mite protection, personalized firmness levels, dryclean or steam clean option, winter and summer side, luxurious materials, durability that is unsurpassed, and comfort that is unequaled.